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Privacy Policy & SMS Terms of Service

1. Introduction

Rooster Property Services respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our services, including our website and communication channels.

2. SMS Communication & Consent

Rooster Property Services sends conversational SMS messages related to service inquiries, appointment scheduling, technician arrival updates, estimates, invoices, emergency service communication, and customer support.

Customers opt in to receive SMS messages by contacting Rooster Property Services directly by phone, text message, website inquiry, or by providing verbal consent during service interactions related to scheduling, estimates, or customer support.

Message frequency varies based on customer needs. Message and data rates may apply.

3. Opt-Out & Unsubscribe

You can opt-out of SMS communications at any time. To stop receiving text messages, simply reply 'STOP' to any message received from us. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. For assistance, reply HELP or contact Rooster Property Services at roosterpropertyservicesllc@gmail.com or call 703-454-0862. 

4. Data Sharing & Security

We do not share your mobile information with third parties for marketing or promotional purposes. All information provided for SMS consent is kept strictly confidential and used solely for the intended property service communications. Rooster Property Services does not sell, rent, transfer, or share consumer data, including mobile information and SMS consent data, with any external organizations under any circumstances, even with consumer consent, except when disclosure is required by law.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

5. Contact Us

If you have any questions about our Privacy Policy or SMS practices, please contact us at roosterpropertyservicesllc@gmail.com or call 703-454-0862.

Rooster Property Services is committed to transparency and providing clear communication options for customers.

6. SMS Messaging Terms & Conditions

Rooster Property Services sends conversational SMS messages related to service inquiries, appointment scheduling, technician arrival updates, estimates, invoices, emergency service communication, and customer support.

You may opt out of SMS communications at any time by replying STOP to any message. After sending STOP, you will receive confirmation that you have been unsubscribed and will no longer receive SMS messages from us.

For assistance, reply HELP or contact us at roosterpropertyservicesllc@gmail.com or call 703-454-0862.

Message and data rates may apply. Message frequency varies depending on customer communication needs and service activity.

Carriers are not liable for delayed or undelivered messages.

7. Terms & Conditions

(a) Rooster Property Services provides property maintenance and repair services subject to availability.

(b) Estimates are not guarantees and final charges may vary based on actual work performed.

(c) Customers are responsible for providing accurate information and safe access to the property.

(d) Rooster Property Services is not liable for delays or failures caused by events beyond its reasonable control.

(e) By using our services or submitting contact information, you agree to these Terms and Conditions and the Privacy Policy & SMS Terms of Service.

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